How It Works
SYMPLE MOBILE APP
Symple Field Force Management is the answer to your questions. It allows you to monitor your field reps activity, locations and see what the reps actually see on the field.
Setup a visit plan for your field rep or allow your rep to plan their own activities. Measure their productivity by measure the targeted activities vs completed activities.
Allow your field rep to capture photos on site using their smartphone camera and the app automatically tagged the photos with GPS location, customer and the activity being carried out. Know where your products are placed See what your competitors are up to See in real time the progress of the work being carried out on site.
Location and Route
Check-in/out – activity will be tagged with GPS Locations whenever your field rep checked-in to a meeting, presentation, technical support, delivery, etc.
Route Tracking – tracking the route of your field rep or driver as they move.
Time taken - Measure productivity by tracking the duration taken to perform a task
• Manage all your customer information from your smartphone.
• Create and update the account and contact info from any mobile device.
• Allocate accounts to specific staff.
• View history of activities with the customers
Build customized forms to allow your field rep to capture data. Control what data your representatives collect in the field and how it’s organized. You can build your company standard forms such as:
- Customer feedback forms
- Outlet survey forms
- Sales order
- Delivery Order
- Payment Collection or even campaign specific forms that only effective for a period of time.
Allow you team to print out receipts, acknowledgement slip, Delivery Orders on the spot.
Work with any Major Bluetooth Receipt Printers
Replace your paper catalogues with mobile product catalogue. Show full product pricing and specs which are updated instantly.
Electronic Signature Capture
Using the electronic signature capture, your field reps gather electronic signatures from your clients on forms and orders.
This proof of service feature allows clients to confirm that a task has been completed, and enables you to get confirmation from your reps that they completed their jobs correctly.
Symple is fully integrated with Google places so your field rep can easily specify the activity locations by searching for the location via keywords and the full address and GPS Coordinate will be automatically filled in.
Allow the field rep to submit their expenses claim and let the manager approve online. Take away the hassle of having to validate each and every expenses as the expense will be tagged to the activity, time and location.
Field reps can snap receipts for expenses like tol, parking, meal, entertainment, purchases. Mileage will be calculated for them automatically with Google maps from their departure to arrival location.
Run the app with or without internet. Your field rep can perform the activities without internet connection and sync the data back to the server when there is an internet.