Privacy Policy
Symple Apps SDN. BHD. ("us", "we", or "our") operates https://symple.my (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information"). The private information collected shall also be used for the purpose identified with Symple's operation and as required by law and/or the relevant authorities.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse your data.
Location Data
Symple app collects and processes information about your location to support field service operations. This may include general location information (such as city, state, or region) derived from your SIM card, IP address, or other device data.
With your explicit permission, Symple may also access your precise location using Global Positioning System (GPS) technology. This data helps enable core app features, such as:
- Assigning and routing field tasks based on proximity
- Recording accurate check-in and check-out activity at job sites
- Tracking travel routes for service verification and reporting
- Providing supervisors with visibility of field operations
You may disable GPS or location access at any time through your device settings. However, doing so may limit certain functions that rely on location data for operational accuracy. Symple does not use location data for advertising or marketing purposes.
Communications
We may use the Personal Information you provide to us to stay in touch and keep you informed. This includes sending you newsletters, marketing and promotional materials, and other information about our services and updates. If you do not wish to receive these communications, you will typically have the option to unsubscribe.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.